Terms & Conditions
Welcome to The Glam Locker. By accessing and browsing this e-commerce storefront, you agree to comply with and be bound legally by the following terms and conditions of use.
1. Store Currency & Pricing
All pricing displayed across The Glam Locker is natively processed in Australian Dollars (AUD). While we utilize automated real-time exchange tracking filters to stabilize our margins against global supply shifts, we reserve the full right to alter product pricing or variants at any moment without prior notice.
2. Consumer Payment Gateways
Payment must be completed in full at the immediate point of online checkout via our secure, encrypted merchant options (Credit/Debit Card or PayPal). We do not accept offline or manual payment processing.
3. Electronic Order Acceptance
Receiving an automated digital order confirmation email from us does not mean we have legally accepted your order. In rare instances where a global supply chain partner suddenly runs completely out of stock or flags a pricing bug, we reserve the right to cancel the purchase and issue an immediate 100% refund.
4. Australian Law Jurisdictions
These Terms and Conditions are governed by and constructed entirely in accordance with the laws operating within the state of Victoria, Australia.
Privacy Policy
This Privacy Policy describes how The Glam Locker (operating under ABN: 35287579795) collects, uses, and discloses your personal information when you visit or make a purchase from our live website.
1. Personal Information We Collect
When you purchase an aesthetic beauty accessory from our store, we collect the essential personal details you provide at checkout, including:
- Your Name
- Shipping and Billing Address
- Email Address and Phone Number
- Payment information (processed securely through encrypted gateways like Wix Payments or PayPal; we never store your raw credit card numbers).
2. How We Use Your Information
We use your collected personal data strictly to fulfill your orders, process payments, arrange tracked shipping line delivery, and send you automated transactional updates (like order confirmations and Australia Post transit tracking numbers).
3. Sharing with Third-Party Automated Apps
To operate our low-risk fulfillment model, your delivery name and physical address are securely transmitted under encryption to our integrated fulfillment engine (DSers) and global supply network partners. These parties are strictly mandated to use your information solely to print delivery labels and route your parcel to your door. We will never sell, lease, or rent your private personal details to third-party marketing companies.
Refund & Return Policy
At The Glam Locker, we want you to love your beauty stash! Because we source our high-quality accessories directly from global fulfillment hubs to keep our prices low, we operate under a streamlined refund and return framework in strict accordance with the Australian Consumer Law (ACL).
1. Damaged or Faulty Items (Our Guarantee)
If your item arrives damaged, broken, or faulty (such as an LED mirror that won't light up or a cracked acrylic organizer), you are fully protected.
Please contact us at theglamlocker24@gmail.com within 14 days of receiving your package.
Include your order number and a clear photo or video showing the fault.
Once verified, we will issue a 100% full refund or send a brand-new replacement immediately at zero extra cost to you. You do not need to ship the broken item back to us.
2. Change of Mind
Because our items are processed automatically through an integrated global shipping pipeline, we cannot offer refunds, returns, or cancellations for change of mind once an order has been placed and processed. Please review your cart carefully before completing checkout.
3. Delayed or Lost Shipments
Our standard tracked delivery to Australia typically takes 10–15 business days. If your package has not arrived within 20 business days due to international transit delays, please contact us, and we will initialize a transit investigation to issue a replacement or full refund.